FAQ
Common questions
How do I get access to the application?
Create an account in the application and choose whether you are looking for investment opportunities or for capital. Confirm your e-mail address and complete the registration – your account is active immediately.
How do I sign in?
Enter your e-mail address in the application. We send you a 6-digit code – no password is needed. If the code does not arrive, check your spam folder or write to us. Never send us a code.
Why do I not see the documents or contact details of an investment opportunity?
Documents and the capital recipient’s full contact details are available to investors with profile history A. Until then, contact the capital recipient via the e-ISIN form on the investment opportunity.
Is the use of e-ISIN free for investors?
Yes. Investors use e-ISIN free of charge. Capital recipients pay a service fee for publication.
How do I raise capital as a company?
Register as a capital recipient and create an investor survey or an investment opportunity in the application. See what you need.
Can I invest through the application?
No. The application does not execute transactions. Any investment is agreed directly between the investor and the capital recipient, outside the platform.
Is the website the same as the application?
No. The website explains the platform. Your account, investment opportunities, surveys and messages are only in the application.
Do you offer telephone support?
No. Support is provided through the form on this page and we reply by e-mail. In the application, Alfred, the AI assistant, explains the application and general investing and capital-market terms.
Open the application
Sign in or create an account.
Contact support
Write to us
Choose a topic and describe your question. We answer by e-mail.